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Do you feel FEMA made a mistake finding you ineligible for assistance?
October 3, 2017 — Fire Rescue

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There are steps that you can follow to help you to identify if you are eligible to appeal FEMA’s decision and have them revisit your case.

Read the letter carefully to find out why the decision was made.

Do you need to provide additional information?

  • Insurance determination letter.
  • Proof of occupancy or ownership
  • Proof of ID
  • Applicant’s signature.

Common reasons for the initial decision:

  • The damage was to a secondary home or a rental property, not a primary residence.
  • Someone else in the household applied and received assistance.
  • Disaster-related losses could not be verified.
  • Insurance covered all losses.

Contact FEMA for help with Filing an appeal or any questions.
File a written appeal.

  • Explain why you think the decision was not correct.
  • Provide supporting information and documents.
  • Include your FEMA registration number on all documents.
  • Sign the letter.

Mail or fax your appeal within 60 days or the decision letter date, or drop it off at a Disaster Recovery Center.

Contact FEMA for help with Filing an appeal or any questions.

Call 800-621-3362 (711 or Video Relay Service available) 800-462-7585 (TTY)

FEMA Disaster Survivor Assistance (DSA) staff will offer help with disaster assistance registration from Oct 4th to 8th at the following three locations:
•    Stephen P Clark Center, 111 NW 1st Street, Miami, FL 33128
•    Goulds Park, 11350 216th Street, Miami, FL 33170
•    NFL Yet Center, 7090 NW 22nd Avenue, Miami, FL 33147    

FEMA staff will be present from 8 a.m. to 8 p.m.

Find additional information on the FEMA Fact Sheet.


Post-Hurricane Irma Assistance Resources