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Pet Retention Program

The Pet Retention Program can help provide pet owners with resources which may help them to keep the pet in their home. Animal Services staff works with pet owners on a case by case basis to provide this service.

In a case where a solution cannot be reached and pet owners cannot keep their pets, pets are taken in for immediate owner surrender.

  • How the program works

    Photos of the pets will be taken and the owner will be asked about the pets' behavior and habits to ensure a suitable re-homing option is identified.

    If the owner is able to keep their pet for a period of one to two weeks, Animal Services will provide the pet with free DHPP and Bordetella vaccines and will schedule an appointment to return to the Pet Adoption and Protection Center in one to two weeks. The two week period is critical to ensuring the pet develops immunity against common diseases prior to entering the Pet Adoption and Protection Center. During the two-week period, the pet is networked by the Pet Adoption and Protection Center to rescue and transport partners so that a new home is ready and waiting when the pet is returned to the Pet Adoption and Protection Center.

    However, if a solution is still unattainable, and owners cannot keep their pets, pets will be taken in for immediate surrender.

    Pet owners interested in the program can contact ASD by sending an email.

    In the email, please include the following information:

    • Pet owner's name
    • Pet owner's phone number
    • Pet owner's email
    • Pet name, dog or cat, and age
  • Think before surrendering your pet

    In those instances, we ask pet owners to consider the following alternatives before surrendering a pet to the Pet Adoption and Protection Center:

Phone Number(s)

  • Customer Service
  • TTY

Locations and Hours

  • Pet Adoption and Protection Center

    3599 NW 79 Avenue, Doral, FL 33122
    10:00 a.m. - 3:00 p.m.
    10:00 a.m. - 3:00 p.m.
    10:00 a.m. - 3:00 p.m.
    10:00 a.m. - 3:00 p.m.
    10:00 a.m. - 3:00 p.m.
    *Closed last Friday of every month

Related Services

Department Main Image
Communications Department
Inson Kim, Director

Stephen P. Clark Center
111 NW 1st Street, 25th Floor Miami, FL 33128