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Latest Information

Miami-Dade County Mayor Carlos A. Gimenez and the Office of Emergency Management urges residents to adhere to the following information regarding post-hurricane safety tips and information.

Post-Hurricane Safety Tips

  • FEMA and Other Federal Assistance

    FEMA Assistance
    Residents impacted by Hurricane Irma may register for FEMA assistance at www.DisasterAssistance.gov, through the FEMA mobile application or by calling 1-800-621-3362 between 7 a.m. and 11 p.m.

    Applicants will need the following to apply:

    • Social Security Number
    • Daytime telephone number
    • Current mailing address, address and Zip Code of the damaged property, and private insurance information, if available.
    A FEMA Disaster Recovery Center is open daily until further notice from 8 a.m. to 8 p.m. at Miami Dade College's Kendall Campus, Building K, 11101 SW 104 Street, Miami.

    FEMA Disaster Survivor Assistance staff will offer help with disaster assistance registration at the following three locations:
      • Stephen P. Clark Center, 111 NW 1st Street, Miami
      • - open until Monday, Oct. 16
      • Westland Gardens Park, 13501 NW 107th Avenue, Hialeah Gardens
      • - open until Friday, Oct. 20
    • Homestead Regional Library, 700 N. Homestead Blvd.
    • - open until Friday, Oct. 20

    Applicants will need the following information:

    • Social Security Number
    • Current mailing address, address and Zip Code of the damaged property
    • Description of the damage
    • Information about insurance coverage
    • Telephone number
    • Bank account and routing numbers for direct deposit of funds

    If you have been notified you are ineligible for assistance, you can file an appeal.

    Small Business Administration (SBA) Disaster Loan
    SBA Disaster Assistance for businesses and residents expands to more Florida Counties. Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website.

    Disaster SNAP (also known as Food for Florida)

    The Florida Department of Children and Families (DCF) is working with state and federal officials as emergency assessments are completed for Disaster SNAP (also known as Food for Florida).

    To qualify:

    • You must have lived or worked in Miami-Dade County on Sept. 5
    • You must not be receiving food assistance through the regular Food Assistance Program
    • Individuals and families must have suffered a disaster-related loss, such as damage to their home or self-employment property, loss of food, reduction or loss of income or other disaster-related expenses.

    Complete the Food For Florida initial application online
    Get updates through ACCESS Florida from DCF
    Read about Food For Florida

    Nursing homes and Assisted Living Facilities (ALFs)

    Read the notice regarding inquiries from nursing homes and ALFs for funding for the emergency power requirements set forth by Florida Governor Rick Scott.

    Assistance for Veterans
    Veterans impacted by Irma may be eligible for federal relief including rental assistance, relocation assistance and food vouchers. For more information, call Support Services for Veteran Families (SSVF) providers. This includes homeless vets, those doubled up and those with damage to property, loss of food and/or belongings.

    • The Advocate Program: 786-227-5842 (Miami-Dade and Monroe).
    • Carrfour's Operation Sacred Trust: 855-778-3411 (Miami-Dade and Broward).
  • Parks

    Miami-Dade Parks has resumed normal operations at most parks. Call the individual park for more details as well as for updated information on event cancellations.

    Tropical waves and King Tides may affect cleanup operations in coastal parks, marinas and beaches.

    • Chapman Field Park - Remains closed pending debris removal.
    • Fruit & Spice Park (the Mango Café is open)
    • Pelican Island
    • Trail Glades Range

    Partially-open parks

    • Amelia Earhart Park has opened portions of the park as well as the soccer stadium. The dog park, bike trails and disc golf remain closed.
    • Greynolds Park is partially open.
    • Tropical Park soccer fields are open for play. The tennis center and boxing center are also open. All other areas of the park remain closed.
    Homestead Bayfront Park's La Playa Grill and Matheson Hammock Park's atoll area and Red Fish Grill remain closed. East Greynolds Park's small dog park remains closed.

    Athletic fields at most community parks are open for play. Work continues at larger regional parks. Call the park prior to your visit or 305-755-7910 for more information.

  • Permitting and Inspections

    To schedule an inspection or to check the status of your previously scheduled inspection, please check our routes and results page.

    Read important information about replacing a downed fence and repairing or replacing your swimming pool barrier:

    Provisions are in place for property owners to quickly obtain emergency authorization to begin repair and reconstruction of coastal property damage. Read the notice.

    Watch out for unlicensed contractors. Here are some tips about hiring a contractor.

    Process for restoring electric power after damage to service entrance

    The County is aware of the volume of customers that are without power through reports of power outages and use of their digital meters. If FPL is not able to reconnect your home or business due to damage to your service mast or meter can, you will be asked to hire a licensed electrical contractor to first make repairs.

    The contractor must be State or locally certified, and shall file for an electrical permit before or immediately after the work is complete. The contractor can notify FPL directly when the work is complete so that the power can be re-connected. Contractor licensing information is available on our website.

  • Tolls

    Highway tolls have resumed with the following exception:

    Tolls will remain suspended on the Homestead Extension of Florida's Turnpike south of the interchange with State Road 874 (Don Shula Expressway) to assist Monroe County residents with recovery efforts.

  • Waste Collection

    The first pass for hurricane debris collection has begun. These post-hurricane debris pickups do not count against residents' available bulky waste pickups. Debris collection will take time; please be patient.

    Bulky waste scheduling remains suspended until further notice. Scheduling through 311, online and through the telephone app is not available. There is no need to schedule hurricane debris collection.

  • Water and Sewer

    The Miami-Dade Water and Sewer Department will waive late fees for bills not paid by the due date and will not disconnect water services until Oct. 30, 2017. The regular billing process will resume on Oct. 31.

    In limited instances where our meter readers are unable to read get actual readings from meters covered with debris or other obstructions, we will be estimating those customers' bills based on previous consumption during this billing cycle only.

    Our customer service call center is handling larger call volumes and callers may experience longer than normal wait times. We ask for your patience as we remain committed to assisting all our customers. We also encourage our customers to use our website to get answers to frequently asked questions and use the services we offer online, including starting, stopping and transferring services, and bill payments.

  • Community Action and Human Services

    Rehabilitative Outpatient Services 

    Rehabilitative outpatient services at Miami Dade College North Treatment Alternatives to Street Crime (TASC) will be provided at the New Direction Residential Treatment Facility, 140 NW 76 Street, Miami, until further notice.

    Adult and Senior Centers

    The Homestead Adult Day Care Center remains closed until further notice.

    Weather-Related Low-Income Home Energy Assistance Program (LIHEAP)

    The Weather-Related Low-Income Home Energy Assistance Program (LIHEAP) provides eligible households with a maximum of $1,000 in emergency energy-related benefits for expenses incurred as a result of the storm.

    Residents must provide proof that the current crisis situation is directly related to Hurricane Irma. Household income must be at or below 150 percent of the federal poverty income guidelines.

    For more information or to apply, visit or call any CAHSD Community Resource Center:

  • Animal Services

    The Homestead Community Spay/Neuter Clinic is closed until further notice.

    Kitten Cuddler training held on Saturdays at 1 p.m. is postponed until further notice. For information on our Kitten Cuddler program, please email asdfoster@miamidade.gov.

News and Events

Late fees waived for water bills until Oct. 30

September 21, 2017 — Water and Sewer

As our community recovers from Hurricane Irma, late fees will be waived from water bills and water service will not be disconnected until Oct. 30.

Try the new Hurricane Irma Debris Removal Viewer

October 4, 2017 — Solid Waste Management

Use the new Hurricane Irma Debris Removal Viewer to see where we are in the debris removal process in your area.

Do you feel FEMA made a mistake finding you ineligible for assistance?

October 3, 2017 — Fire Rescue

There are steps that you can follow to help you to identify if you are eligible to appeal FEMA’s decision and have them revisit your case.

Vizcaya and Water & Sewer work to save national treasure

September 15, 2017 — Water and Sewer

Flooding at Vizcaya Museum and Gardens caused by Hurricane Irma was relieved by fast-acting County employees.

Watch ongoing recovery efforts

311 Contact Center

Call 311 for questions regarding County services and information.
311 is operating under regularly scheduled hours:
  • Monday - Friday: 7 a.m. to 7 p.m.
  • Saturday: 8 a.m. to 5 p.m.
  • Sunday: Closed

Remember: 911 is for emergencies only.

Online / Mobile Apps

The following mobile and online apps may be used for County services, power outages, gas stations and traffic updates.

Residents are encouraged to use the Miami-Dade County Contractor Licensing Search to determine if the contractor is licensed, insured or has complaints or violations on record.